Terms & Conditions – woodmeran.com

Welcome to WOOD MERAN SDN BHD 202601005399 (1667497-M). These Terms & Conditions govern your access to and use of our website and the purchase of our products and services.

By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation of the website or the rights of other users.

You must not:

Use our website for fraudulent, unlawful, or unauthorized activities.
Provide false, misleading, or inaccurate information.
Attempt to gain unauthorized access to our website, systems, or accounts.
Copy, reproduce, modify, or distribute our website content without permission.
Use our website in a manner that may damage, disable, or impair its functionality.

2. Products & Product Information

We offer a range of household goods, home essentials, kitchen products, cleaning supplies, storage solutions, bathroom essentials, and related products through our website.

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, materials, and specifications are accurate and up to date. However, slight variations may occur due to screen settings, photography, lighting, manufacturing processes, or natural variations in materials.

Product availability may change without prior notice.

We reserve the right to:

Modify or discontinue products at any time.
Update product descriptions and specifications.
Limit quantities available for purchase.
Correct pricing or product information errors when identified.

3. Orders & Payments

By placing an order with WOOD MERAN SDN. BHD., you confirm that the information provided during checkout is accurate and complete.

You confirm that you are authorized to use the selected payment method.

Full payment must be successfully received before an order can be processed and prepared for delivery.

We reserve the right to refuse, cancel, or modify an order where necessary, including situations involving product availability, incorrect pricing, payment verification issues, or suspected fraudulent transactions.

4. Product Use & Customer Responsibility

Customers are responsible for using products according to their intended purpose and any instructions or guidelines provided with the product.

Where applicable, customers should properly handle, install, assemble, clean, store, and maintain products according to the manufacturer’s instructions.

WOOD MERAN SDN. BHD. shall not be responsible for damage, loss, or injury resulting from improper use, misuse, unauthorized modification, negligence, or failure to follow applicable product instructions, except where liability cannot legally be excluded.

5. Shipping & Delivery

We aim to process and deliver orders within the timeframe stated in our Shipping Policy.

Delivery times may vary depending on the destination, product availability, courier or delivery service, weather, public holidays, peak periods, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

Please refer to our Shipping Policy for further information.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our applicable Return, Refund & Exchange Policy.

Customers may be required to provide photographs, videos, order details, or other information to assist with the assessment of a product issue.

Returned products may be required to be unused, in their original condition, and accompanied by the original packaging and accessories where applicable.

We reserve the right to reject returns or exchanges that do not meet the applicable requirements.

7. Order Cancellation

Customers may request to cancel an order before it has been processed, prepared, or dispatched.

Once an order has been dispatched or handed over to the delivery provider, cancellation may no longer be possible.

Please refer to our Cancellation Policy for complete details.

8. Intellectual Property

All content available on this website, including product descriptions, photographs, images, logos, graphics, website design, and promotional materials, is owned by WOOD MERAN SDN. BHD., its suppliers, or the respective rights holders, where applicable.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

9. Privacy

We respect your privacy and are committed to protecting your personal information.

Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.

10. Limitation of Liability

To the fullest extent permitted by applicable law, WOOD MERAN SDN. BHD. shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This may include losses resulting from improper product use, misuse of products, unauthorized modifications, courier delays, or temporary website interruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Malaysian law.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page and will take effect upon publication unless otherwise stated.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from or relating to these Terms & Conditions, our website, or your purchase from us shall be subject to the applicable jurisdiction of the courts of Malaysia.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Address: NO. 14-2, JALAN 1/116B, 9, JALAN KUCHAI MAJU, KUCHAI ENTREPRENEURS PARK, 58200 KUALA LUMPUR, W.P. KUALA LUMPUR
Email: woodmeran@outlook.com
Phone: 011-2092 4178